Terms and conditions

Last updated: 11 november 2026

1. Scope

These terms apply to your use of RentUrgent in Belgium and to every contract between RentUrgent B.V. and you. Creating an account, saving a search or taking a subscription means you agree.

2. What RentUrgent is

RentUrgent is an online search and alert service for private-sector rentals in Belgium. We show listings from third parties and email you when a home matches your search. We are not an agent, a landlord or a broker, and we do not guarantee a tenancy or a viewing.

3. Account and search

• Up to 5 active searches per account.
• Up to 2 email addresses for alerts.
• You keep your login private and give accurate details.

A free account does not receive the regular match emails. We may still send marketing until you opt out. See the privacy policy.

4. Plans and prices

Current plans are on the pricing page. At this version:

• Monthly: 29 € per month, cancellable monthly.
• 3 months: 19 € per month, minimum term 3 months.
• 6 months: 9 € per month, minimum term 6 months.

The monthly plan can start with a 30-day trial for a one-off payment of 1 €. Cancel before it ends and it does not continue. Amounts include VAT unless stated otherwise.

5. Payment

Payments run through our payment provider, including Bancontact, direct debit, debit card or credit card. We do not store full card details. By paying, you authorise RentUrgent and the provider to collect the amount, and you authorise your bank to debit it under the order and these terms.

If an amount due is not paid on time, we first send a reminder at no charge. If payment is still outstanding after that reminder, we may charge a fixed fee of up to 20 €.

6. Cancellation and withdrawal

You can withdraw within 14 days of the order and receive the purchase amount back. Email support@renturgent.com with the subject “Withdrawal”.

A trial lasts 30 days. If you do not cancel before it ends, the subscription continues at the monthly price then in force. Monthly plans are cancelled with one month’s notice, unless your plan has a longer minimum term. Access stays active until the end of the period already paid.

7. Use

Do not hack the service, scrape it without permission, give false details, or resell the content. We may close an account that breaks these rules.

8. Intellectual property

Software, text, logos and design stay with RentUrgent B.V. or its licensors. You get a limited right to use the service while your subscription runs.

9. Liability

We are not liable for a home you do not find, errors in third-party data, outages on external sites, or decisions by landlords or agents. We are not obliged to perform when hosting, payments or email are down for reasons outside our control.

10. Privacy

We process personal data under the privacy policy and the GDPR.

11. Changes

We may change these terms. The current version is this page. We will tell you about material changes.

12. Law and contact

Dutch law applies. Disputes go to the competent court in the district where RentUrgent B.V. is established, unless mandatory law says otherwise. Questions: support@renturgent.com.